J.D. Power - Mercedes-Benz Ranks Highest In Customer Retention

JD Power has announced that Mercedes-Benz topped the charts for customer retention in 2009! This study measures the percentage of vehicle owners and lessees who replace a previously purchased new vehicle with another from the same brand.

Our loyalty increased 8% over last year to 67% overall! In these tough economic times it speaks to the value of the brand that 2/3rds of our owners come back time after time!

The study says "Mercedes-Benz has steadily improved its customer retention rates during the past five years, and in 2009, has achieved the highest rate ever attained by a manufacturer since the inception of the study," said Festekjian. "In particular, customers cite the resale value and appearance and styling of Mercedes-Benz models as primary reasons to remain loyal to the brand."

You can read the full J.D. Power report here.

2011 E350 and E550 Cabriolet Colors and Options Announced

I have the colors and options but still no pricing. Let me know if you have any questions. As soon as pricing becomes available I will post it.

Exterior Colors:
Black
Obsidian Black
Quartz Blue
Capri Blue
Mars Red
Arctic White
Steel Grey
Iridium Silver
Palladium Silver
Diamond White

Interior Colors:
Black Leather
Black Premium Leather
Almond/Mocha Leather
Almond/Mocha Premium Leather
Ash/Dark Grey Leather
Ash/Dark Grey Premium Leather

Soft Top Colors:
Black
Blue
Dark Beige

Option Packages:
P01 Premium 1 Package:
iPod/MP3 Interface Cable
DYnamic Rear View Monitor
Airscarf
COMAND Navigation with Voice Control
SIRIUS
harman/kardon Sound System
Heated Front Seats
P02 Premium 2 Package:
All of P01 plus
Heated and Ventilated Front Seats
Bi-Xenon Active Light System
Headlamp Washing System
Intelligent Hih Beam Control
Cornering Lights
Heated Washer System
Keyless Go
318 Wood Trim Package:
Wood and Leather Shift Knob
Wood and Leather Steering Wheel
321 Appearance Package:
Multi-Contour Front Seats
Agility Control Sport Suspension (standard in E550)
18" AMG Twin 5-spoke Alloy Wheels
997 Distronic Plus Package:
Distronic with Pre-Safe Brake
Parktronic with Parking Guidance

Stand Alone Options:
Illuminated Door Sills
Chrome Door Handle Inserts
Rear Deck Spoiler
Rear Side Airbags
mbrace
Steering Wheel Gear Shift Paddles
COMAND with DVD changer
Heated Front Seats

Jay Leno's Garage -- Review of the SLS AMG

"Real world cars that have real world supercar performance." - Jay Leno

Hope you enjoy Jay Leno's look at the all new SLS.

APR Payment Credit Program from Mercedes-Benz for November

If you finance a new 2010 C, GLK or ML with Mercedes-Benz Financial this month you will qualify for the APR Payment Credit Program. Through this program Mercedes-Benz will make your first 2 payments! You can use this in conjuction with the very low special finance rates that are being offered as well!

Qualifying Vehicles:
First 2 payments, up to $1300
C300
C300 4Matic
C350
GLK350 2WD
GLK350 4Matice

First 2 payments, up to $1500
ML350 4Matic
ML350 2WD
ML350 Bluetec

What a great opportunity! You get a new car, a low APR and 2 months payments for free!

Mercedes-Benz Navigation Disk Updates Now Available

In Texas they are always adding or modifying roads so it's good that Mercedes-Benz has just released updated navigation disks. You can order these disks from your local Mercedes-Benz parts department. They should cost $249. You can also order them directly from Mercedes at NAVTEQ Maps or by calling this number (888)628-4483.

There are several reasons to update your navigation disk:
- Every year thousands of miles of new roads are added.
- Hundreds of Points of Interest are added or deleted.
- Improved routing efficiency can save you time and fuel.

Mercedes-Benz Financial iPhone App

Mercedes-Benz Financial has just introduced their own iPhone application. It's available at the iTunes App Store for free to any Mercedes-Benz Financial customer who has an active account on MercedesBenzFinancial.com. With this app you'll be able to make your payment, request a current payoff, and view your account details. Users with and without a current Mercedes-Benz Financial account will be able to take advantage of the dealer locator and the ability to browse current lease and finance sepecials.

Buy A Mercedes-Benz And Stay At Wynn Las Vegas For Free

Mercedes-Benz has announced a partnership with WYNN Las Vegas that will garner our new owners one or two free nights at the world-renowned 5 Star, 5 Diamond WYNN Las Vegas in Nevada!

One night for C-Class, E-Class, CLK-Class, SLK-Class, R-Class, GL450 or GLK-Class.

Two nights for S-Class, SL-Class, CL-Class, CLS-Class, G-Class, GL550, Maybach, SLR or AMG.

Vehicle must be a 2009 or 2010 Model Year purchased between January 1, 2009 and March 31, 2010.

To take advantage of this offer you can email or fax your purchase or lease agreement to Mercedes-Benz at wynn@mbusa.com or 201.476.2858. They will give you a special reservation code that you can use to claim your free night(s). There are restrictions on minimum stay and the free nights cannot be on a Friday or Saturday. Mercedes-Benz will provide you with the details when you get your reservation code.